Our Classes

Booking / Cancellation Policy

All classes must be booked in advance via our website or WhatsApp cell; +1 721 526-3631

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Please understand that your booking reserves space in a small, personalized class and late cancellations prevent others from joining.

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Cancelation window 

More than 24 hrs notice, you may reschedule. Less than 24hrs your class will be forfeited and no refunds or credits will be issued.

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No-shows 

Missing a class without notice is treated as a late cancellation.

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Pack expiry

Class packages are valid for 3 months from the date of purchase. Starter packages must be used within 14 days. Unused sessions remaining after the expiration date are forfeited. Extensions may be granted only at the discretion of the studio in exceptional circumstances.

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Membership Terms

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Membership reserves your dedicated weekly training space within the studio schedule.

Membership fees remain unchanged during periods of absence, missed sessions, holidays, or travel of less than two (2) consecutive weeks.

Clients travelling for two (2) consecutive weeks or longer may request a Membership Travel Hold with advance notice. During a Travel Hold, membership fees will be adjusted according to the duration of the approved hold period.

Upon return, every effort will be made to accommodate the client's previous schedule; however, the original day and time cannot be guaranteed.

With a minimum of 24 hours' notice, sessions may be rescheduled within the same active month, subject to availability.

Unused sessions do not roll over into future months.

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Package Terms

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Class packages offer greater flexibility for clients with variable schedules or frequent travel.

Packages may be paused for travel periods with advance notice.

Unless otherwise stated, all class packages are valid for three (3) months from the date of purchase.

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​Health and safety

Your safety and well-being are a top priority. Please inform me of any injuries, conditions, pregnancies, or changes to your health before class.

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The equipment is tested and guaranteed for maximum user weight of 100kg/ 220lbs. 

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If you are pregnant or postpartum, a doctor's clearance is encouraged before starting. You are responsible for listening to your body and working within your limits- modifications are supported in a no-pressure environment.

 

If you're unwell, kindly skip class to protect yourself and others.

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Class Etiquette

​Do wear comfortable, breathable active wear. No shoes are needed, however you need to wear grip socks to class. Grip socks can be purchased in studio.

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Please do not wear belts, ropes or other items that could get stuck between the moving parts of the machines. Do not wear necklaces, bracelets or other similar items. 

 

Please tie long hair up.

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I ask that you show up with kindness and respect-

for yourself, your instructor, and your fellow clients. Please arrive at least 5-10 minutes early to settle in.

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Studio Care

To help protect the upholstery on the apparatus, clients are kindly asked to bring a towel when wearing dark or new coloured clothing to prevent dye transfer onto the equipment during training.

 

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Switch phones to silent and keep them off the mat.

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From time to time, photographs or short video content may be captured within the studio for website and promotional purposes. Individual consent is always requested prior to any public sharing featuring identifiable clients.